Returns & Exchanges
- Is in new condition
- Hasn't been washed, worn or altered
- Is accompanied by the original invoice and tags
- Is returned according to the time schedule below
- Is not a Final Sale item
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
All items listed under "Sale" are a Final Sale item and not eligible for return. This will be clearly stated on all items in the description section.
Damages must be reported within 3 days of receiving your items or they cannot be returned.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Should you have made the purchase using a gift certificate, the balance will be credited to your gift card account.
If you need to return an item, please contact us through our contact page with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All purchases will include a Dress Boutique return slip in the shipping box. It is important that you fill out the return form completely and include your order number. Incomplete and/or incorrect return information may cause delays in processing:
Returns should be sent to:Dress Boutique Returns3168 Braverton St. Suite 280Edgewater. MD. 21037 If you have any questions or feedback we are more than happy to hear from you via phone or email at :443.808 8630 or firstname.lastname@example.org
You may also contact us by mail at:Dress Boutique Customer Service3168 Braverton St. Suite 280Edgewater. MD. 21037